I have a light dome, which I purchased in 1989. I used it every year... sometimes up to 15 shows... until 2007, when I stopped doing shows. It has held up in all kinds of nasty New England weather. I can't speak to their customer service because I never had to contact them. I concur with others who suggest you invest in one of the professional art show canopies.
JoanB
--- In artshow_photo@yahoogroups.com, Gene Lugo <gene51@...> wrote:
>
> If you decide to return it, I would purchase a Trimline or a Light Dome -
> both are sturdy, solid, waterproof and likely to last more than 3-4 seasons.
> They are considerably more expensive, but having owned an EzUp - I can
> attest to the difference in quality.
>
> Customer service with Flourish, the manufacturers of Trimline, is nothing
> short of oustanding!. I have no experience with LIght Dome, but I assume
> that their popularity reflects their customer service as well.
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